Account Management

Growing revenues from existing accounts: Regalix helps you to deliver superior levels of customer satisfaction and value to your key customers through proactive account management solutions. We help develop deep long term relationships with your customers using highly experienced account managers that are enabled by cutting edge technology. This allows us to be proactive, data driven and available for customers in real-time when required.

AwarenessA
PurchaseP
AdoptionA
RenewalsR

The Essentials
  • Account segmentation and prioritization on the basis of customer behavior, KPIs, adoption maturity
  • Customer health score dashboards
  • Predictive and real time risk assessment
  • Understanding areas of opportunities and priorities based on adoption

What Differentiates Us
  • Data driven approach helps us find opportunities and identify risks at scale
  • Our focus on subject matter expertise holds us in good stead with our customers
  • Multi-lingual, global roll out capabilities
  • We deliver global scale for our clients

Value Delivered
  • Increasing revenue trend from existing customers
  • 95%+ customer satisfaction (CSAT) scores
  • Increased product usage
  • 97%+ CSAT scores
  • 15% reduction in customer churn
  • 30% increase in customer growth from existing customers